Shipping Policy

Welcome to sneakloot.com (the "Site"). We currently ship internationally and offer free shipping on all orders. Please note that due to the impact of the epidemic and the unstable nature of international shipping, transit times may vary, and your order may take approximately 15 to 20 days to arrive.

Order Processing Time: Please allow us 1-2 business days for your order to be processed for shipping. We can dispatch orders on business days only, from Monday to Friday. Orders placed after 6 pm will be dispatched on the following working day.

Delayed Order Processing: If your order takes longer than 10 business days to process, please contact our customer service team at support@sneakloot.com for verification. We will reschedule your shipment and provide you with a $5 coupon as compensation.

Shipment and Tracking: Once you have completed your order, we will process and ship it as quickly as possible. You will receive an email with tracking information once your order has been shipped. The transit time for international orders may vary, and the general arrival time is 15 working days. If the transit time exceeds expectations, please contact us promptly.

Lost Goods and Inquiries: In the rare event that your goods are lost during transit, we will assist you in contacting the logistics company to track your parcel. You can reach us at support@sneakloot.com for any further inquiries or information.

Customs Duties and Taxes: As we currently offer international shipping, please note that customs duties may apply to your parcel. The customer is responsible for any applicable customs duties or taxes.

Thank you for choosing sneakloot.com for your shopping needs. If you have any further questions or require assistance, our customer support team is here to help. Please don't hesitate to reach out to us at support@sneakloot.com. Happy shopping!